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  #1  
Old 03-13-2012, 02:46 PM
Rx3 Rx3 is offline
N Rated - 87 mph
 
Join Date: Aug 2007
Posts: 3
Default Way Motor Works - Unreachable

I have been trying to get a hold of someone over at WMW for about a week now. I have sent e-mails, called 10 times a day and left a voice mail. All I want to do is order some KW V3 suspension with Carbotech brakes. It is a little frustrating that they are the only place to get the TSW Spec'ed coilovers, but you can't order them.

Has anyone else ever had a problem?

Last edited by Rx3; 03-13-2012 at 02:54 PM..
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  #2  
Old 03-13-2012, 02:56 PM
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Rustyeuro Rustyeuro is offline
Y Rated - 186 mph
 
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Location: Central Minnesota
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nope, but in their defense it's only a couple of guys running the show.
This is the first time I've heard of any problems with their communication.
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crap I'm trolling my own thread.
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  #3  
Old 03-13-2012, 03:04 PM
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VicSkimmr VicSkimmr is offline
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what an odd first post after being on the site for 5 years.

I've never had an issue getting in touch with them, hopefully you'll be able to figure it out.
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  #4  
Old 03-13-2012, 03:27 PM
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Rustyeuro Rustyeuro is offline
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i didn't catch that, lol
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  #5  
Old 03-13-2012, 03:38 PM
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Snip's Snip's is offline
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I've never had a problem.
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  #6  
Old 03-13-2012, 03:48 PM
Rx3 Rx3 is offline
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Quote:
Originally Posted by VicSkimmr View Post
I've never had an issue getting in touch with them, hopefully you'll be able to figure it out.
I hope I can figure it out as well, I really want his suspension. Just out of curiosity, when you have gotten a hold of him did you just call the number on his website?

Quote:
Originally Posted by Rustyeuro View Post
nope, but in their defense it's only a couple of guys running the show.
This is the first time I've heard of any problems with their communication.
No need to defend him, I am not trying to bash him or his company. Just seeing if anyone has had a similar problem. I understand that there may only be a couple guys there as I am a small automotive business owner as well and understand the difficulties involved in it.
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  #7  
Old 03-13-2012, 04:46 PM
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VicSkimmr VicSkimmr is offline
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They've always responded to emails for me. I've never had to contact him directly.
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  #8  
Old 03-13-2012, 04:57 PM
Rx3 Rx3 is offline
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Thanks for the help. I will try sending another E-mail.
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  #9  
Old 03-13-2012, 11:52 PM
Rated_R Rated_R is offline
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Location: Nashville, Tn
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I have ordered several things from Way from time to time. Anytime I have called and no one answered he would call me back within twenty min or so. That is why I keep going back to him.
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  #10  
Old 03-14-2012, 01:59 AM
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AliceCooper AliceCooper is offline
Y Rated - 186 mph
 
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Location: South Florida
Posts: 199
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Always have had quick responses in my transactions with WMW, great customer service.
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ALICE "COOPER"
2004 MCS JCW, 15% pulley,Ultrik/K&N CAI,MSD ignition & wires,TSW rear control arms,H-sport front and rear sway bars,H-sport lowering springs,modified Forge intercooler, Mynes V2 header,Orciari cowl vents,Detroit Tuned BPV.....more to come
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  #11  
Old 03-14-2012, 02:07 AM
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Bombardier Bombardier is offline
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I was over there recently. Way gets allot of spam and fraud. So... depending on where you are contacting from and going about it. He may just think you're a fraudulent spammer.
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  #12  
Old 03-14-2012, 03:50 AM
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cooldaddy cooldaddy is offline
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ordered something on-line Friday afternoon and it shipped out only an hour later
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  #13  
Old 03-14-2012, 04:01 AM
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Mr Skurvy Mr Skurvy is offline
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Join Date: Aug 2007
Location: Austin Tx
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Never had a prob at all. Good luck and try the shop # too... 770-234-9965
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  #14  
Old 03-14-2012, 10:02 AM
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Snip's Snip's is offline
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Yes, and when you do call, don't say "Hello, may I speak to the person responsible for..."
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  #15  
Old 03-14-2012, 06:04 PM
MINIGURU MINIGURU is offline
H Rated - 130 mph
 
Join Date: Aug 2007
Location: Atlanta/Indianapolis
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Sorry but due to some scammers they have ruined it for everyone. We no longer ship outside the US, or accept international credit cards, or even answer non US numbers. You can thank the people that have tried scamming us, and wasting our time on the phone when we could be helping other customers. We do have some of our dealers that are willing to take the risk and we can put you in contact with them. I'm happy to give out the names of the scammers for them to be hunted down if anyone wants
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